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Frequently Asked Questions

The following Terms and Conditions apply to the use of this Web site, as well as all transactions conducted through this site.

 

HOW SOON WILL MY ORDER BE PROCESSED AND DELIVERED?

All orders should process within 48 hours of receipt.  Please allow 1-4 business days for order delivery depending upon ship to location for in-stock merchandise after approved, if required.    

 

WHAT IF I NEED TO RETURN OR EXCHANGE MY PURCHASE?

Customer satisfaction is our number one goal. Our shipments are carefully inspected before leaving the warehouse. In the event you are not satisfied with your purchase or have received incorrect merchandise we offer the options below:


  • We can accept returns or exchange requests on items that are in inventory. The items that you are returning or exchanging must be in their original condition with the tags attached and returned within 30 days of purchase.  No personalized items are eligible for return.
  • We cannot accept merchandise that has been worn, laundered or otherwise damaged. We recommend that you send your shirts back via UPS or FEDEX as you can track the shipment and they are insured up to $100.  You are responsible for the shipping both ways on returns and exchanges unless the merchandise was damaged when you received it.  You must reference your Order/Invoice Number so that we can make the proper adjustments.

 

 HOW CAN I RETURN MY PURCHASE FOR CREDIT?

Return the items with tags attached, in original condition. PLEASE INCLUDE A COPY OF YOUR INVOICE as this will be used to issue credit back to you. Please write RETURN on the invoice. If you do not have a copy of the invoice, log in to your account and it will appear on the Order History Page if the order was placed under your login. If someone else ordered these for you, the invoice will appear under their login.  You are responsible for the shipping costs to Corporate Incentives.

 

HOW DO I EXCHANGE MY PURCHASE FOR A DIFFERENT SIZE?

Return the items to Corporate Incentives in their original condition with tags attached along with the invoice. Write EXCHANGE on the invoice and include the size or color you want to exchange for. Do not place another order on the website for the new size, as you would be charged again for the item. The shipping cost for the exchanged items will be charged to the account on the original order.  You are responsible for the shipping to Corporate Incentives and back to you. 

 

RETURN ADDRESS 
Corporate Incentives, Inc.
Attn:  STRIKE Website Returns
26414 Oak Ridge Drive, The Woodlands, TX 77380
Phone:  281-362-0532
Email: strike@corp-inc.com

 

PRIVACY POLICY

 

Corporate Incentives, Inc. respects the privacy of its customers and visitors. If you have any questions about the operation of our website, please write darlene.drew@corp-inc.com.

 

Our website collects names, email addresses, and other personal information from customers and visitors only when submitted via of our online form. This data is used solely by Corporate Incentives, Inc. and is not shared, traded, or sold to third parties.

 

By using Corporate Incentives, Inc., you signify your agreement to our privacy policy as stated above. Note that this policy may be revised periodically without notice. Please re-read this policy prior to submitting any personal information if you have concerns about how your information is being collected and used.